Legal

Terms of Service

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These terms are a contract between you and [LEGAL ENTITY NAME] ("we", "us"), the business behind Cutflare. We have kept them as plain as we can. Please read them, together with our Privacy Policy and Refund & Cancellation Policy, which form part of them.

Agreement to these terms

By creating an account, buying a plan or credits, or otherwise using Cutflare at www.cutflare.com (the "Service"), you agree to these terms. If you use the Service for a company or other organisation, you confirm you may bind it, and "you" includes it. If you do not agree, do not use the Service.

What the service is

Cutflare is an online AI studio for short-form video. It can research trending ideas, write and review scripts, generate video clips, images and thumbnails with AI models, join clips, burn in captions, write post captions and hashtags, and publish finished videos to connected YouTube and Instagram accounts. Some steps run in the background and may take minutes to complete.

Accounts and eligibility

  • You must be at least 16 years old, or older if the law where you live sets a higher age for using online services without a parent's consent. If you are under 18, you confirm that a parent or legal guardian has agreed to these terms for you. The Service is not meant for children under 13 under any circumstances.
  • Give accurate sign-up details and keep them up to date.
  • Keep your password private. You are responsible for everything done through your account. Tell us straight away at support@cutflare.com if you think someone else has accessed it.
  • One free plan per person. Do not create several accounts to collect free credits.
  • You may not sell, share or transfer your account without our written permission.

Credits, plans and payments

Credits

  • Paid actions in the Service (ideas, scripts, video clips, images, thumbnails, captions) are paid for with credits. Each button shows its estimated credits before you start it. The final charge can differ slightly from the estimate, because it reflects the work actually done.
  • When you start a paid action, its estimated credits are set aside. If the action fails because of a problem on our side, the credits are returned automatically. Credits are charged only for work that completes, except that a video clip you cancel yourself while it renders is still charged, because the compute has already been used.
  • Credits have no cash value. They are a prepaid licence to use the Service, not money, a deposit, a wallet balance or a stored-value instrument. They cannot be exchanged for cash, transferred to another account or sold, and they earn no interest.
  • We may change how many credits an action costs. The new price applies to actions started after the change.

Plans and subscriptions

  • Paid plans are monthly or yearly subscriptions. They renew automatically at the end of each billing period and charge the payment method you authorised, until you cancel. You can cancel at any time in the app under Plan & credits; cancelling stops the next renewal and your plan keeps working until the end of the period you already paid for.
  • Plan credits expire at the end of each paid month. A monthly plan adds its credits at the start of each billing month; a yearly plan adds the same monthly credits every month of the year. Credits not used by the end of that month expire and do not roll over.
  • Free plan credits are limited to the number of videos shown for the free plan and do not renew.
  • Upgrading to a bigger plan starts the new plan and a new billing period straight away; the old plan ends without a partial refund. Downgrading takes effect at your next renewal.

Credit packs (top-ups)

  • Credit packs are one-time purchases and need an active paid plan.
  • Pack credits stay available while you have a paid plan and end when your paid plan ends. Plan credits are used before pack credits.

Prices, taxes and payment

  • Prices are set and charged in Indian rupees (INR) and include Indian GST where it applies. If you pay with a card or account in another currency, your bank or card issuer converts the amount and may add its own fees; any US dollar figures we show are estimates only.
  • Payments are processed by Razorpay Software Private Limited. By paying you also accept Razorpay's terms. We never see or store your full card number.
  • We may change plan prices. A price change for an existing subscription takes effect from your next renewal, and we will tell you before it does.
  • Refunds are covered by our Refund & Cancellation Policy, including refunds of unused purchases within 7 days and duplicate charges.

Acceptable use

You agree not to use the Service, or anything it makes, to:

  • break any law or regulation, or help anyone else do so;
  • infringe anyone's copyright, trademark, privacy, publicity or other rights, including by uploading images, logos, music or footage you do not have the right to use;
  • create or share sexual content involving minors (we report it to the authorities), non-consensual intimate imagery, or sexually explicit content of any kind;
  • harass, threaten, bully, defame or incite violence or hatred against any person or group;
  • promote terrorism, violent extremism, self-harm, or illegal weapons or drugs;
  • spread misinformation that can cause real harm, including about elections, public health or emergencies, or run scams, phishing, fake giveaways or deceptive advertising;
  • send spam or post in a way that breaks the rules of YouTube, Instagram or any other platform you publish to;
  • probe, attack, overload, scrape or reverse-engineer the Service, get around credit limits or security, or access other users' data;
  • resell or provide the Service to others as your own product without our written agreement.

Rules for AI-generated content

Because the Service generates realistic video and images, these extra rules apply:

  • No deepfakes of real people without consent. Do not create content that shows a real, identifiable person (including public figures) saying or doing something they did not say or do, or that imitates their face or voice, unless you have their clear permission. Never use a real person's likeness for sexual, defamatory, political deception or fraud purposes.
  • Only upload faces, products and brand assets to a brand kit if they are yours or you have permission to use them.
  • Label AI content where it is required. YouTube, Instagram and many laws require you to disclose realistic AI-generated or altered content. You are responsible for adding those labels when you publish.
  • Do not present AI-generated content as real news footage or as evidence of real events.
  • Do not use the Service to build or train a competing AI model.

The AI models we use have their own safety filters and may refuse some prompts. We may also block prompts or outputs that break these rules.

Your content and ownership

  • Your inputs stay yours. You keep all rights you have in the text, scripts, images, logos and other material you upload or type ("Inputs").
  • Outputs are yours to use. As between you and us, we assign to you whatever rights we have in the videos, images, scripts, captions and other results the Service generates for you ("Outputs"), and you may use them for any lawful purpose, including commercially. Copyright law in some countries may not protect purely AI-generated material, and similar Outputs may be generated for other users, so we cannot promise that your Outputs are exclusive or protectable.
  • Licence to us. You give us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit and display your Inputs and Outputs only as needed to run the Service for you (for example, to send a prompt to an AI model, store a render, or publish a post you asked us to publish), to keep it secure and to comply with the law. We do not use your Inputs or Outputs to train AI models, and we do not show them publicly as marketing without your permission.
  • You confirm you have all the rights and permissions needed for your Inputs and for how you use Outputs.

AI output disclaimer

AI models can make mistakes. Outputs may be inaccurate, out of date, offensive, similar to existing works, or different from what you expected, and trend or research results may be incomplete. Review every Output before you publish it. You are responsible for what you publish and for checking facts, claims, rights and platform rules. Outputs are not legal, medical, financial or other professional advice.

YouTube, Instagram and other services

  • Publishing to YouTube and Instagram works through MuAPI, a third-party service, using your own MuAPI account and API key. When you connect accounts or publish, you also accept the terms of MuAPI, YouTube (including the YouTube Terms of Service and Google Privacy Policy) and Instagram/Meta.
  • We do not control those platforms. They may reject, limit, remove or demonetise content, change their APIs, or suspend accounts. We are not responsible for their decisions, outages or changes, and credits spent on work that a platform later rejects are not refunded for that reason alone.
  • The Service uses third-party AI and infrastructure providers (listed in our Privacy Policy). Their availability can affect ours.

Our service and intellectual property

The Service, its software, design, templates, prompts, brand and documentation belong to us or our licensors and are protected by law. We give you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service under these terms. Nothing else is licensed to you.

If you believe content on the Service infringes your copyright, email support@cutflare.com with the work, where it appears, your contact details and a statement that you are the owner or authorised to act for them. We respond to valid notices, including under the US DMCA and the Indian Copyright Act, 1957.

Feedback

If you send us ideas or suggestions, we may use them without any obligation to you.

Availability and changes

We work to keep the Service available but do not promise it will be uninterrupted or error-free. We may add, change or remove features, AI models or providers, and change limits, as the product and the AI market change. If we stop offering the Service entirely, we will give reasonable notice and refund unused, unexpired paid credits on a pro-rata basis.

Suspension, termination and deletion

  • You can stop using the Service at any time and can delete your account in the app (Profile). Deleting your account ends any paid plan straight away; remaining credits are lost and are not refunded except as our Refund Policy says.
  • We may suspend or close an account, or remove content, if we reasonably believe it breaks these terms or the law, puts other users or the Service at risk, or if a payment is reversed or found to be fraudulent. Where it is reasonable and lawful, we will tell you why and give you a chance to respond. Credits are not refunded when an account is closed for breaking these terms.
  • Sections that by their nature should survive (credits having no cash value, ownership, disclaimers, liability, indemnity, governing law) continue after your account ends.

Disclaimer of warranties

To the extent the law allows, the Service and all Outputs are provided "as is" and "as available", without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement and accuracy. We do not promise any number of views, followers, revenue or other results from content made with the Service.

Limitation of liability

To the extent the law allows:

  • we are not liable for indirect, incidental, special, consequential or punitive losses, or for lost profits, revenue, data, goodwill or audience, even if we were told they were possible; and
  • our total liability for all claims relating to the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim, or INR 5,000 if that is more.

Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or any other liability that cannot be limited by law.

Indemnity

You agree to defend and compensate us, our team and our partners against claims, losses and costs (including reasonable legal fees) arising from your Inputs, the content you publish, or your breach of these terms or of someone else's rights. This does not apply to the extent a claim is caused by our own breach. If you are a consumer, this section applies only as far as your local law permits.

Governing law and disputes

  • These terms are governed by the laws of India. Subject to the points below, the courts at [CITY], India have exclusive jurisdiction.
  • Before going to court, please contact us at support@cutflare.com; most problems are solved quickly that way. Indian users may also contact our Grievance Officer (see Contact).
  • Your consumer rights are preserved. If you are a consumer living in the European Union, the United Kingdom, the United States or another country whose law gives you mandatory protections or the right to bring proceedings in your local courts, nothing in these terms takes those rights away.

Changes to these terms

We may update these terms as the Service and the law change. For important changes we will notify you by email or in the app at least 14 days before they take effect, unless a change is needed sooner for legal or security reasons. Continuing to use the Service after that date means you accept the new terms; if you do not, you can cancel and stop using the Service.

General

  • These terms, with the policies they refer to, are the whole agreement between you and us about the Service.
  • If a part of them is found unenforceable, the rest stays in force.
  • If we do not enforce a right straight away, we have not given it up.
  • You may not transfer these terms without our consent. We may transfer them to a company that takes over the Service, and we will tell you if that happens.
  • Neither of us is liable for delays caused by events beyond reasonable control.

Contact

[LEGAL ENTITY NAME]
[REGISTERED ADDRESS, CITY, STATE, PIN CODE, INDIA]
Email: support@cutflare.com

More ways to reach us are on the Contact page.

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